Our family has provided premium bathroomware for New Zealand architects, homeowners, developers, builders, and plumbers for over 65 years.
This experience has shown us the lasting legacy of quality. From the durability and safety that comes from high quality base materials, to the superior functionality of German engineering. From the time-consuming hand-crafted finishes passed down through generations of family artisans, to the sustainable practices that underpin many of our European manufacturers.
Pictured: Peter, Stephen, James and Connor Smith.
It’s not just the aesthetics and performance of our products that stands up to your scrutiny, it’s also the accountability that comes from being a family business. We value that many of our manufacturers are also family businesses just like ours, and that we share a common goal to create a continuing legacy of lasting quality, with integrity, to all of our customers.
We are proud to be the exclusive agents for Europe’s finest bathroomware.
Each of the brands that we represent has impressive credentials – from artisanal craftsmanship using some of the most indulgent materials available, to precision engineering and performance. And of course, they all carry the unmistakable sophistication of style and design that Europe is renowned for.
Franklins imports beautiful, high quality plumbing and bathroom products from all over Europe straight to New Zealand. Our 14 exclusive brands come from ; Portugal, the Netherlands, Italy, Germany, Poland and Turkey.
The tapware industry is alarmingly unregulated when it comes to drinking water quality. Franklins is here to make this a top priority and be trade leaders in this sector.
We select our products at the world’s leading trade fairs; ISH, Salone de Mobile and Cersaie Bologna. These products are not only visually stunning but also intuitive and technologically advanced.
We focus on our products, our service, and our impact on the industry. Every day we ask how we can strive to do to better, continuously improving and exceeding ourselves.
The people behind the company are as important as the company itself. Franklins is lead by Stephen Smith and his supporting executive committee. The executive committee is the driving force behind the Franklins operation supported by a network of managers, sales and customer service representatives, architectural executives, design consultants, warehouse managers, drivers, trade counter sales, finance administrators, marketing, and graphic designers. We are forever grateful to each and every one of our team for the work they put into the success of Franklins.
Chief Executive Officer
General Manager Sales
General Manager Operations
National Operations Manager
Customer Service Team
Our amazing Customer Service Team is here to help you! They are experts at problem-solving and are strong communicators. If you have a complication or an inquiry, this is the team to go to.
To get in contact call: 09 303 1839 or you can live chat with them during business hours.
Customer Service Manager
Franklins was founded over 65 years ago, in 1954, by the late Peter Smith. Peter’s goal was simple: to supply the market with high-quality products. Today, Franklins has 3 generations of experience in bringing high quality and innovative plumbing and bathroom products to New Zealand.
Franklins is now run by Peter’s son, Stephen Smith, with the help of his sons, James and Connor Smith. Being a family business means Franklins have long term goals to change the industry for the better. We don’t merely think from one quarter to the next, but from generation to generation.